Privacy Policy

At InCrest Virtual Assistant (“InCrest VA”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have when visiting our website or contacting us.

1. Information We Collect

We may collect the following categories of information when you use our website or contact us:

• Personal Information: Full name, email address, phone number, and any message you submit through our forms.
• Business Information: Your service interest, project requirements, and general business details shared voluntarily.
• Technical Information: IP address, browser type, device info, pages viewed, and referral sources (for analytics and security).

2. How We Use Your Information

We use the collected data for the following purposes:

• To respond to inquiries and provide service-related information.
• To deliver our services and customer support.
• To improve website experience, speed, content, and functionality.
• To prevent spam, fraud, and suspicious activity.
• To communicate updates or offers when relevant to your inquiry.

3. Cookie Policy (Cookies & Tracking Technologies)

We use cookies and similar technologies to improve performance, measure traffic, and enhance user experience. Cookies are small text files stored on your device. Some cookies may be necessary for the website to function properly.

Types of cookies we may use:

• Essential Cookies: Required for basic functionality, security, and site navigation.
• Analytics Cookies: Help us understand how visitors use the site and improve pages.
• Preference Cookies: Save your preferences (example: theme setting).

You can control or delete cookies through your browser settings. Disabling cookies may affect some site features.

4. Sharing of Information

We do not sell your personal information. We may share your information only in limited situations such as:

• With trusted service providers (hosting, email delivery, analytics) to operate our website and communication.
• When required by law, regulation, or lawful government request.
• To protect the rights, security, and safety of InCrest VA, our clients, and users.

5. Data Security

We use reasonable technical and organizational security measures to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We keep inquiry information only as long as necessary to respond, maintain records, provide services, comply with legal requirements, and prevent abuse.

7. Third-Party Links

Our website may contain links to third-party sites (such as social media platforms). We are not responsible for their privacy practices. Please review their policies separately.

8. Your Rights (GDPR / CCPA Notice)

Depending on your location (including the European Economic Area, the United Kingdom, or certain U.S. states like California), you may have certain rights regarding your personal information.

These rights may include:

• Right to Access: Request the information we hold about you.
• Right to Correction: Ask us to correct inaccurate data.
• Right to Deletion: Request deletion of your personal data (subject to legal requirements).
• Right to Restrict Processing: Ask us to limit how your data is used in some cases.
• Right to Object: Object to certain processing, including marketing communications.
• Right to Data Portability: Request a copy of your data in a usable format (where applicable).

CCPA/CPRA Notice (California): We do not sell your personal information. If you are a California resident, you may request disclosure of categories of personal information collected and the purpose of collection.

To request access, updates, or deletion, please contact us at: contact@increstva.com

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us to remove it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

InCrest Virtual Assistant
Email: contact@increstva.com
Address: 1000 N West Street, Wilmington, DE 19801

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.